FAQs - MarkiDieux, FAQs - Products

My MarkiDieux product is damaged, can it be fixed?

Any piece purchased through MarkiDieux.com may be returned for repairs free of charge within 30 days of receiving the item.  After 30 days, a fee will be charged for repairs consisting of a flat charge of $20 plus the cost of labor and materials.

How do I contact customer service?

Shannon Adams

Proprietor of MarkiDieux, stay-at-home wife and mother of one teenager & three cats, I have worn many hats over time from programmer analyst to goat farmer to knitting & crochet teacher. I'm a self-taught and avid knitter & crocheter, and my passion for the crafts has spilled out into making beautifully useful tools for myself and my fellow fiber enthusiasts.